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Questions about dietary options, custom order deliveries, or active subscription plans? Our wellness concierge team is here to assist.

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Concierge Info

Kitchen Address

Fuloor Apartment, Om Sai Nagar, Shivaji Nagar, Nagpur, Maharashtra 440010

Phone concierge

+91 9405496544

Contact Support FAQs

Get quick help with these commonly asked topics.

Yes, absolutely. 100% of our products, both fresh meals and pantry packaged goods, are certified gluten-free, refined sugar-free, and preservative-free. We only use natural sweeteners like organic maple syrup, raw honey, and monk fruit.
Once you sign up for a weekly or monthly plan, you select your preferred meals for each week. We prepare them fresh and deliver them in insulated bags. You can pause, skip deliveries, or cancel your subscription directly from your Account Dashboard before the weekly cutoff (Fridays at 5 PM).
To maintain maximum freshness, we deliver meals on a staggered schedule (Mondays, Wednesdays, and Fridays depending on your subscription). Pantry-only orders are shipped within 24-48 hours of purchase.